STAGE 1 - Improving Workplace Education Evaluation

REVIEW, REFLECTION AND APPLICATION

Choose Level of Evaluation (1 to 4)

1. After a training session at a plastic moulding organization, an employee can correctly answer 20 questions having to do with a new manufacturing process. Level 1 Level 2 Level 3 Level 4 2. The defect rate for a person employed as tire builder goes from 6% down to 3% in the months after a quality control educational program is instituted at a tire manufacturing plant. Level 1 Level 2 Level 3 Level 4 3. Employees at a bank, on average, rate an Interpersonal Communication course as being "Very Effective" in the course evaluation summary. Level 1 Level 2 Level 3 Level 4 4. A salesperson at a pharmaceutical organization increases her gross sales by 10% to high margin clients in the quarter following completion of a specialized Field Marketing course. Level 1 Level 2 Level 3 Level 4 5. A mining organization has spiralling costs that are adversely affecting its financial performance and its share price. Two years after implementing a Six Sigma training program, its overall costs are down by 15% and its margins are increased by 10%. Level 1 Level 2 Level 3 Level 4 6. Employees at a large engineering consulting firm indicate via questionnaire that they have personally benefited by participating in a Dale Carnegie course. Level 1 Level 2 Level 3 Level 4 7. A supervisor at an insurance organization indicates that an employee can now process 20 more claims weekly after participation in an intensive time management program. Level 1 Level 2 Level 3 Level 4 8. An appliance organization feels that its microwave ovens are superior to most that are currently on the market, but is having difficulty getting its message out. It manages to increase its market share for high-end microwave ovens by 10% after all of its sales and marketing team have completed an intensive Strategic Marketing educational program. Level 1 Level 2 Level 3 Level 4 9. After an orientation session, a new employee passes a test and can correctly identify a good bottle from a flawed one when presented with both. Level 1 Level 2 Level 3 Level 4 10. All of the employees at a department store who have completed a Supervisory Skills Course rate the instructor as "Dynamic" and "Excellent." Level 1 Level 2 Level 3 Level 4