STAGE 2 - Balanced Scorecard for Skills

SUMMARY

Most workplace education programs are reactive, rather than proactive. In other words, these programs are quite often established in response to ad hoc requests, or perceived shortcomings, or what is thought is needed, or in response to the latest trend, etc. It doesn't have to be this way. By aligning with overall business strategies in a Balanced Scorecard approach, the workplace education function can become central to long-term business success and be seen as a key investment in realizing key business strategies. By helping develop an organization's human capital in alignment with business strategy, the Human Resources Department becomes a key strategic partner in driving the organization forward.

Before moving on to Stage 3, you may wish to fill in the Current Practice Survey to determine where you are currently situated with respect to industry practices in evaluation.

You may wish to explore this topic in greater detail by visiting the Resource section, or by joining an online discussion group about this topic. Two we recommend are the ROInet and the ASTD (American Society for Training and Development) Evaluation and Return on Investment Online Learning Community.

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Move to Stage 3.