Having worked your way through the first two stages of this
site, you should now have an understanding of the two main
concepts of this site: the benefits of higher-level
workplace education evaluation and Understanding
the Balanced Scorecard to measuring organizational performance.
The key is to connect these two concepts so that workplace
education strategy is fully aligned with organizational strategy
as laid out in the Balanced Scorecard.
This following diagram may help you visualize this connection.
Balanced
Scorecard
Financial
Customer
Internal
Knowledge
Targets
Targets
Targets
Targets
Initiatives
Initiatives
Initiatives
Initiatives
Sub category of initiatives supported
by Human Resource
Sub category of initiatives supported
by Human Resource
Sub category of initiatives supported
by Human Resource
Human Resource Initiatives
o Support for
improving financial management o Financial contribution of HR
(ROI)
o Support for
improving employee-customer interactions
o Support for
improving internal management
o Developing core
skills and competencies o Targeted development of skills
